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Leadership Skills for Supervisors: Communication, Coaching, and Conflict
$350.00Do you want to add to your own leadership skills? Are you facing challenges with the team for which you are responsible? Do you believe your team could do better but you are not sure how to get them there? Then, this course is for you. -
Creating Impactful Staff Retreats
$250.00In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesnt stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities arent, you need to evaluate how things went so you will learn how to create an evaluation and follow up. -
Healthy Workplace: Using Social and Emotional Competencies
$150.00Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy. -
Google G Suite Create: Google Slides
$125.00This lesson on the presentation software begins with navigation and naming and saving files. Formatting the appearance of the entire presentation, and individual slides, including animation, is covered. Adding text, images, shapes, charts and notes is next. Finally, you will learn about presenting and sharing your work. -
Google G Suite Connect and Access: Google Gmail
$125.00In this lesson, students will learn how to get started with Gmail, send, read and reply to messages, organize and search mail as well as how to manage contacts. -
Environmental Audit Primer
$250.00This course will give you the tools to conduct an internal environmental audit at your workplace. You will learn of the different types of audits and about auditors and the basic steps of an audit. This course will also teach you the essential aspects of an audit checklist and how to develop a checklist based on Environmental Management System procedures. You will also explore noncompliances, corrective actions and an audit closing meeting. -
Microsoft Excel 365: Part 1: Getting Started
$99.00In this course you will learn how to get started with Excel Online, describe the basic components of Excel, manage workbooks, and get help in Excel Online. -
Conflict Resolution: Finding Solutions in the Workplace
$250.00Are work place conflicts getting in the way of productivity? Are you looking for strategies to help your team get along? Want a few strategies to deal with conflict issues so that your work place can return to being a positive environment for all? Then, this course is for you. -
Customer Service Training: Managing Customer Service
$250.00In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Building Relationships for Success in Sales
$50.00This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network. -
Training Essentials: Evaluating Training Results
$150.00In this course, you will learn how to measure training results using Donald Kirkpatricks four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. -
GDPR Readiness: Creating a Data Privacy Plan
$350.00After completion of this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan. -
Google G Suite Connect and Access: Google Forms
$125.00In this course, we get started with Google Forms and learn how to build forms and work with responses.