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Active Listening
$50.00In this course, you will learn what active listening is and what qualities active listeners have. Youll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Workplace Success: Eight Key Skills You’ll Need
$50.00Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
Design Thinking: An Introduction
$99.00This course is designed to get you started using design thinking to solve problems more creatively. You will better understand problems from the customer's perspective as you apply different brainstorming techniques to identify innovative ideas. You will be able to use effective design research through use of prototypes and testing to test your ideas and keep your design ideas moving forward. Upon completion you will be ready to take on your next project using a design thinking process. -
Business Process Management
$250.00To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered. -
Microsoft Excel 365: Part 1: Finalizing Workbooks
$99.00In this course you will learn how to use comments , manage worksheets, and change view options. -
Google G Suite Create: Google Slides
$125.00This lesson on the presentation software begins with navigation and naming and saving files. Formatting the appearance of the entire presentation, and individual slides, including animation, is covered. Adding text, images, shapes, charts and notes is next. Finally, you will learn about presenting and sharing your work. -
Microsoft Excel 365: Part 2: Analyzing Data with Logical and Lookup Functions
$99.00In this course you will learn how to use text functions, use logical functions, use lookup functions, use date functions, and use financial functions. -
Jump Start Your Internet Marketing
$150.00In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimization, e-mail campaigns, pay per click advertising, and more. -
Telemarketing: Using the Telephone as a Sales Tool
$50.00In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. Youll also learn how telemarketing can add to your sales strategy. -
Project Planning: All You Need to Know
$350.00Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets. -
Orientation Handbook: A Compass to Success
$150.00In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs. -
From Boss to Leader
$350.00After completing this course, participants will know the characteristics of bad bosses and good leaders, understand how those who hold management positions can develop into good leaders, know the elements of leading by example, understand the importance of good communication and effective feedback, and know how to use emotional intelligence. -
Healthy Workplace: Create a Bullying Free Workplace
$150.00In this course, you will learn what bullying is and what it can cost an organization. You will also learn how to protect yourself from bullying, what to do if you are bullied, and what to do if you witness bullying. -
Diversity: Encouraging Diversity in the Workplace
$250.00In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues. -
Google G Suite Connect and Access: Google Gmail
$125.00In this lesson, students will learn how to get started with Gmail, send, read and reply to messages, organize and search mail as well as how to manage contacts. -
Training Essentials: Evaluating Training Results
$150.00In this course, you will learn how to measure training results using Donald Kirkpatricks four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. -
Meeting Management: The Art of Making Meetings Work
$150.00In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants. -
Body Language: Reading Body Language as a Sales Tool
$250.00In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. Youll also learn how to send the right message with body language, dress, and personal interactions. -
Trade Shows: Getting the Most Out of Your Trade Show Experience
$50.00You are going to learn about people who attend trade shows and how to interact with them. You are also going to learn about the importance of pre-show promotion and then follow up afterwards. These topics will be explored in great depth as they get broken down into areas such as creating good opening lines and good conversations, targeted promotional giveaways, booth behavior, and prospecting activities. -
Lead with Confidence: Crisis Management
$350.00Are you prepared for a crisis situation at your business or organization? Do you have the team in place to communicate company responses to unforeseen events? Do you have the skills necessary to deal with internal and external crisis? -
You CAN do This! Building Your Self Esteem and Assertiveness Skills
$50.00In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.