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Healthy Workplace: Developing a Wellness Program
$250.00To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner. -
Conflict Resolution: Dealing With Difficult People
$250.00In this course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. Youll also learn a practical three-step model that will help you resolve conflict in a positive manner. -
Become a Master Trainer
$250.00To begin, you will explore the trainers role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. -
Google G Suite Create: Google Sheets
$125.00The fundamentals of this online spreadsheet are the next step in your training. You will learn how to use and understand the concepts of the spreadsheet, and how to import data. Then you will be exposed to formulas and functions, and creating charts and series. The lesson winds up with formatting, finalizing, and sharing your work. -
Digital Citizenship: Conducting Yourself in a Digital World
$150.00You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles. -
Customer Service Training: Critical Elements of Customer Service
$150.00Do you want your clients to be satisfied each time they buy your product or use your services? Do your employees need a reminder on how to be client centered? Do you want to empower your staff to become excellent communicators? Then, this course is for you. -
Public Speaking: Presentation Survival School
$50.00This course will teach you how to manage your thoughts, body language, nervousness, and speech patterns to present yourself professionally. Youll also learn how to present at meetings, use the five-S pattern to prepare a good presentation, and punch up your presentation with visual aids. As a bonus, youll complete Velsofts signature personality assessment to help you identify your strengths and weaknesses as a speaker. -
Customer Service Training: Managing Customer Service
$250.00In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Environmental Audit Primer
$250.00This course will give you the tools to conduct an internal environmental audit at your workplace. You will learn of the different types of audits and about auditors and the basic steps of an audit. This course will also teach you the essential aspects of an audit checklist and how to develop a checklist based on Environmental Management System procedures. You will also explore noncompliances, corrective actions and an audit closing meeting. -
Demystify Google AdWords Campaign
$150.00In this one-day course, you will learn how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success. -
Conducting Accurate Internet Research
$50.00This course is going to provide you with the skills you will need to get the most of an Internet search. You will learn where to look for information, how to find it, and the types of information that you can, and cannot, find online. It looks at the surface web and then takes you further in your searching skills to the deep web. -
Active Listening
$50.00In this course, you will learn what active listening is and what qualities active listeners have. Youll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Windows 10: May 2019 Update: Getting Started
$99.00In this course you will learn about the Windows 10 May 2019 Update and what it includes. You will also learn how to update Windows 10 to the May 2019 Update. and sign into Windows 10.