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CRM: An Introduction to Customer Relationship Management
$150.00This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking. -
Advanced Project Management
$350.00In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members. -
Training Essentials: Facilitation Skills
$250.00In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Google G Suite Create: Google Drive
$125.00The next lesson starts you on Google Drive, an online file storage and synchronization service. You will learn how to navigate and work with files, downloading, uploading, and syncing them. Folders, sorting, and starring will help you organize them. -
Google G Suite Create: Google Docs (Part 1)
$125.00Part 1 of this word processing app will start with opening and saving documents and navigating the interface. Composing and editing documents is broadly covered, from text fonts and effects, to headers and footers, page numbers and Table of Contents, and margins, and orientation. -
Project Planning: All You Need to Know
$350.00Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets. -
Trade Shows: Getting the Most Out of Your Trade Show Experience
$50.00You are going to learn about people who attend trade shows and how to interact with them. You are also going to learn about the importance of pre-show promotion and then follow up afterwards. These topics will be explored in great depth as they get broken down into areas such as creating good opening lines and good conversations, targeted promotional giveaways, booth behavior, and prospecting activities. -
Overcoming Objections to Nail the Sale
$50.00In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well. -
LEAN Management: Overview of Continuous Improvement
$250.00In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify Plan Execute Review cycle, and wraps up with an in-depth case study to help you practice what you have learned. -
Human Resources Training: HR for the Non-HR Manager
$250.00This course will introduce you to basic human resource functions, including hiring, orientation, training, performance management, diversity, privacy, and disciplinary issues. -
Marketing and Sales
$250.00In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your companys image, and build your bottom line. -
Healthy Workplace: Managing Anger and Violence in the Workplace
$150.00In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe. -
Fostering Innovation
$50.00At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company. Related Courses Collaborative Groups that Outperform Intrapreneurship: Innovating at Work Team Building: Developing High Performance Teams No More Monday Blues: Creating a Positive Work Environment