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Selling Smarter
$50.00In this course, you will learn why consultative and customer-focused selling are so important. Youll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
You CAN do This! Building Your Self Esteem and Assertiveness Skills
$50.00In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves. -
GDPR Readiness: Getting the Message Out
$350.00In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture,about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form. -
Design Thinking: An Introduction
$99.00This course is designed to get you started using design thinking to solve problems more creatively. You will better understand problems from the customer's perspective as you apply different brainstorming techniques to identify innovative ideas. You will be able to use effective design research through use of prototypes and testing to test your ideas and keep your design ideas moving forward. Upon completion you will be ready to take on your next project using a design thinking process. -
Employee Recognition: Keeping your Best Talent
$150.00Here you are going to learn just what an employee recognition program is all about. Youre going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office. -
Generation Gap: Get the Best from Millennials to Boomers
$250.00During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap. -
Training Essentials: Evaluating Training Results
$150.00In this course, you will learn how to measure training results using Donald Kirkpatricks four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. -
Employee Conflict Resolution: Mediation Through Peer Review
$150.00In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. -
Microsoft Excel 365: Part 1: Formatting a Worksheet
$99.00In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
Workplace Success: Eight Key Skills You’ll Need
$50.00Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
Google G Suite Create: Google Slides
$125.00This lesson on the presentation software begins with navigation and naming and saving files. Formatting the appearance of the entire presentation, and individual slides, including animation, is covered. Adding text, images, shapes, charts and notes is next. Finally, you will learn about presenting and sharing your work.